Tuesday, June 6, 2023

Air Botswana welcomes competition as country readies to open skies

The national airline, Air Botswana, has launched TEEMANE Club, a fully automated Frequent Flyer Programme, especially designed to reward customers for their loyalty offering them exciting new partners, best flight rewards and benefits.

The club features a range of cards that will see customers earning miles, depending on their frequency of flights with Air Botswana. This means the more you fly with Air Botswana the higher your status within the range of cards, which are Blue, diamond gold and silver, the better it is for you.

“The programme works by offering Air Botswana frequent flyers a range of privileges designed to enhance their journey and overall experience with the airline,” said Sakhile Reiling, Air Botswana’s General Manager.

She said there are a range of benefits that have already been confirmed with many more still to come and which will be done in partnership with industry partners and stakeholders, including other international airlines.

Some of the general benefits of the programme include convenience and personalized service whenever customers fly Air Botswana. Earning status and bonus miles on tickets purchased and flown on Air Botswana, redeeming miles for ticket purchases, a host of tier benefits, including priority wait listing, check-in and boarding, excess baggage allowances, guaranteed seats and exclusive benefits for Silver, Gold and Diamond members.

Air Botswana has in the past operated Tlotlo frequent flyer programme, which, unfortunately, was operated manually.

“This presented a lot of challenges in the redemption of miles earned according to flight activity and subsequent benefits,” she said. “Air Botswana programme will be no different from other airlines from all over the world operating frequent flyer programmes with the main objective of not just thanking their customers for their loyalty but to also reward them for always being there.”

She added that this will give customers an opportunity to earn miles beyond our very own sectors through other airlines.

“Work has already begun on the Air Botswana hospitality lounge at the Airport which some holders of the TEEMANE CLUB will have access to,” she revealed.

Reiling said the TEEMANE CLUB is one of the ways which will undoubtedly keep Air Botswana competitive in view of its vision and developments within Botswana’s airline industry.


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