Renumeration has slid down the charts of employee motivation in Botswana as employees are actively demanding┬átrustworthy leadership and greater transparency on how┬áorganisations are governed, a leading┬áhuman resource expert said.
In a┬áshocking┬árevelation, Bernard┬á Dithabi, head of LeadEx, said┬á contrary to what┬á most people thinkÔÇöthat ┬ásalaries are a driving motivator ÔÇô there ┬áis┬á a ‘ deeper┬á issue than ┬áwhat meets the eye’.
“Wages are lagging behind┬ácompared to other motivation┬ástuff. Employees need leadership that they can trust,” he said.
Some of the key factors they have identified include job enrichment, recognition, career growth, trust on leadership┬áand then renumeration at last.
Dithabi, who is a former Debswana Human Resources Manager at Jwaneng Mine,┬áwas speaking at the just ended Botswana Call Center Conference that was aimed at taking stock of the development of the industry in Botswana.
The two-day conference was held at Phakalane┬áGolf Club and Resorts Center on Wednesday and Thursday.
It emerged that most of the time employees are not truthful when asked by management to┬ástate their concerns at the work place because often they fear to be victimised.
This has led to a situation where trust between management and employees being eroded leading to a situation where leadership work mostly on assumptions.
“If there was something to do to drive┬áemployees┬ámotivation┬áit makes sense to hear them out first,” he said.
“The issue of (poor) leadership seems to be a big one,┬áespecially when the economy is in a bad shape┬áand employees are looking for direction.
“Employees want┬áa sense of┬ábelonging┬áand committed leadership who are able to respond to challenges in time,” he added.
He said often times the leadership takes time if┬áat all they are lucky to respond to┬áemployees needsÔÇö who in turn are expected to deliver on┬ámandates.
“Employees need to be given a chance to┬áappreciate a bigger picture in a company. They want to know and appreciate┬ároles played by different departments,” he added.
Dithabi further pointed out┬áthe situation is even worse in the Call Center industry where employees are mostly working on┬átemporary basis, work long hours, which affect their ability to ┬ásocialise and┬á work on their career paths.
“Most of engaging companies (Call Centers) are looking for temporary┬áemployees leading to lack of┬ácommitment to the┬álong term goal of the companies,” he said.
“This is why 60 percent of the employees in the country spend most of their time actively┬álooking for┬áa new job,” Dithabi added.