No one said it was going to be easy – This seems to be Mpho Masupe’s attitude as he explores another unbeaten path in the Botswana banking industry.
The Standard Chartered Managing Director has been here many times before, and he has no illusions.
Masupe recalls how as the first bank to introduce KYC (Know Your Customer) vetting and customer due diligence in the Botswana banking sector, Standard Chartered Bank found themselves at the coalface of a customer push back.
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