Bank Gaborone, a retail bank which is a wholly owned subsidiary of Capricorn Investment Holdings (Botswana), opened its doors to customers last week as it tries to forge into the country’s over-banked market.
Speaking at the official opening of its first branch on Wenesday, Andre Barnard, Bank Gaborone Managing Director, said his bank aims to make a difference to Batswana by coming up with properly targeted products which will set it apart from its peers in the market.
“Our vision is to become Botswana’s bank of choice hence create a bank that citizens can call their own. Our core purpose is to make banking a rewarding experience for all our stakeholders,” Barnard said.
Bank Gaborone Mall Branch will offer clients products and services designed to meet deposit and lending requirements. He said the initial range of these products and services will include home loans, current accounts and savings as well as vehicle and asset finance.
Bank Gaborone’s long ÔÇôterm strategy includes offering accessible and affordable banking products and services to the market through innovation and optimum use of available technology.
“We are acutely aware that our success in what appears to be an already overtraded market will in the first instance depend on our ability to recruit the right people and to implement processes and systems in order to deliver services that delight our customers,” he said, adding that “they have been fortunate to find the right caliber of staff with relevant experience and knowledge of the market”.
Speaker of the National Assembly, Patrick Balopi, who is also a non-executive director of this newly-established Bank Gaborone, pointed out that they have acceptable degree of competition.
“We have to offer our best service and give people who we are. We have to compare and contrast our service against other competitors. This is a bank that is going to give people a choice ÔÇô a bank which you can go to and have a variety of products,” Balopi said.