Wednesday, July 6, 2022

Standard Chartered re-opens second Francistown branch

Standard Chartered Bank Botswana, the country’s oldest commercial bank, has re-opened its second retail branch in the city of Francistown. The outlet expands the bank’s retail branches to 19 in the country.

The bank’s Managing Director, Moatlhodi Lekaukau, said the opening of the new branch is a sign that the bank is in Francistown forever, adding that his bank has 116 years of existence in Francistown.

“Investing and opening of this new branch is a way of proving to you that we are here for good. In other words, we are here for the long run, for progress and for communities. We have been in Francistown for 116 years and our bank was first operated through an agency,” he said.

Lekaukau added that the community of Francistown and the surrounding areas have been very supportive, leading to the bank’s growth.┬á Lekaukau added that the bank continues to be one of the best banks in the country as it brings innovative solutions to meet customer needs.

“Standard Chartered Bank has not been left behind in terms of technology as we have internet banking and even cell-phone banking. Our strategy is to understand our customers and their requirements, and to understand and anticipate business and economic trends so that we can tailor make our offering accordingly,” he said.

Lekaukau added that their wholesale banking business has been active in the market, financing landmark transactions. He said they have also taken it upon themselves to fund SMME’s as they are an important sector of economic development in Botswana.

“That is why we recently took a deliberate action to enhance our value proposition to our SMME’s clients. This facility will be readily available to the northern region clientele through this new branch,” he said.

Lekaukau further said that their interaction with customers indicated a need to re-introduce auto-loans to their priority banking customers. He also said that they have realized through frequent interactions that a lot of Batswana prefer to build rather than purchase existing homes and added that in the near future they will introduce construction mortgages, which will be available to assist all customers to build their dream homes.

“Standard Chartered is committed to providing solutions that meet the unique requirements of the different customer segments and help make banking more accessible and convenient. We sell solutions not products,” he said.


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