In recognition of its sterling banking journey, Bank Gaborone is celebrating 15 years of devoted service to its customers. The banks first branch at Capricorn House opened its doors to customers on the 18th of September 2006. Since then it has embarked on an exciting and fruitful journey.
Over the past 15 years, the Bank has evolved from one branch to having 12 branches across the country, 20 ATMs and a myriad of retail products and services ranging from transaction accounts to electronic channels, Wholesale Banking, SME Banking, Treasury services, Unsecured lending and Bancassuarrance. All these efforts have been designed to provide clients with the ultimate banking experience.
Known as ‘The Red Bank’, it has decided to celebrate its anniversary with the hasthtag #KeSummerYamaOneFive which captures the youthful, vibrant and passionate spirit of its staff members as well as its clientele. The anniversary is a significant marker in its agility to adapt to the shifts in the Banking industry as well as the economy, particularly in this COVID-19 era.
Managing Director, Sybrand Coetzee stated: “Amidst challenges such as COVID-19 we have also had successes which are a direct result of the faith that our clients have in us. The Bank has received multiple accolades as a result of the service that we offer. Other milestones include; the launch of advanced digital channels which offer features such as the ability to change POS and transaction limits, electronic payments and bill payments, installation of 9 cash deposit ATMs and our ‘’branch of the future’’ model which is more customer friendly and provides wi-fi, meeting room for customers and a coffee area.”
He further indicated that Bank Gaborone has a great commitment to empowering women with over 70% of its staff being women and over 50% holding leadership positions. “We strive towards being a good corporate citizen and contributing to the quality of life of Batswana therefore, we have continued to create and support initiatives which are in consonance with our corporate social responsibility policy such as the Diabetes Apple Project which has conducted over 100 Diabetes tests around the country since 2015 and has raised P500,000. Through our 10 year support of Journey of Hope which seeks to fight breast cancer, 10,000 Batswana around the country have been examined for Breast Cancer” said Mr. Coetzee.
During these uncertain times, Bank Gaborone promises to adopt convenient changes and empower Batswana with financial literary, superior solutions and deliver true value through exceptional service delivery.“The work of our stakeholders, dedicated staff members and clients has helped us reach this milestone. We look forward to many more years of assisting our clients to make confident decisions with their money and align their financial needs with their goals. We trust that we will continue to succeed and grow with our clients.”
Coetzee ended by stating: “Going forward, Batswana can expect to be inspired and wowed by changes which will ensue as we have exciting products and services lined up for them. We would like to encourage Batswana to engage with us at anytime on our social media platforms, our branches and through our contact centre. Their feedback and suggestions are invaluable to us. We would however like to encourage Batswana to stay safe and continue to follow COVID-19 protocols, by sanitizing, maintaining social distancing and wearing masks as we all celebrate SummerYamaOneFive”