Saturday, March 6, 2021

Stanbic Bank Botswana customers enjoy mobile banking benefits

Stanbic Bank Botswana customers can now enjoy the added convenience of mobile banking, following the launch of the new service from the Bank this week.

In a bid to empower customers with on-the-go banking, Stanbic Bank customers across Botswana will be able to make use of the new banking service. The new offering comes following a host of digital developments and innovations from the Bank in recent months, including staff sales tablets and the Smart Banking App.

“We understand that when our customers are on the move, they do not always have time to be able to address banking needs. With Mobile banking you have most of the functionality of Internet banking available on your mobile phone or smart device, with the added convenience of mobility, making one’s banking experience much more enjoyable. Customers will benefit from a number of features of mobile banking, accessed through a dial-up session and can be accessed from any mobile phone,” said Stanbic Bank Botswana Head of Customer Channels, Ms. Lerato Chana Sekgororoane.

Among the distinct features and benefits of the Bank’s latest service include balance enquiries for checking how much money is in your account; mini-statements to view the last five transactions which have taken place on your account; and self-fund transfers to be able to move money between accounts.
In addition, customers can enjoy beneficiary payments in order to send money to friends and family members, company payments for making payments to registered companies and direct top-up of airtime for their mobile number, or for friends or family members. Mobile banking services are embedded as part of the Bank;’s Current Account, and Stanbic Bank Botswana customers will not be charged a monthly subscription fee, are able to stop future dated payments enjoy free balance enquiries, and free mini-statements.

Ms. Sekgororoane further advises mobile banking clients to always keep passwords and banking details safe to ensure that no one can access their bank account. “Carry out transactions in a safe environment and don’t let anyone see you entering your password. If your mobile device is lost or stolen your banking details will be safe because they are not stored on your mobile phone and can only be accessed with your password.”

WAP enabled Mobile banking requires customers to first register for Internet Banking as a prerequisite by going to the Stanbic Bank Botswana website page (www.stanbicbank.co.bw). Customers can access mobile banking through any mobile phone that has Internet connectivity. The service is available through all local networks (Mascom, beMobile and Orange) on a 24-hour basis.

“We are pleased to be able to deliver more for our customers in the digital and technological space with services such as these as we reap the benefits of the Core Banking system. We look forward to continuing to keep abreast with the changing needs of our customers and conveniently moving our customers forward with exciting banking services,” concluded Ms Sekgororoane.

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